Our CEO - Ken Fischer
Your Safe Harbor in Digital Seas
In the heart of Annapolis, Maryland, where the Chesapeake Bay whispers tales of history and entrepreneurship, Fischer IT Solutions began its journey. Our founder, Ken Fischer, is not just an IT specialist; he's a 4th generation entrepreneur, born and bred in the soil of innovation and hard work. Ken's lineage is steeped in entrepreneurship – from a family farm to a local grocery store, a ceramic studio, a taxicab business, and a charming Annapolis gift shop. This rich heritage fostered in Ken an entrepreneurial spirit that refused to be ignored.
Ken's journey into the world of business started in 1986 with a special event food service business, a venture that still thrives today. Yet, his path was not linear. After high school, Ken delved into various industries, exploring and learning, until in 1998, he discovered his true calling in the technology sector. Here, Ken was captivated by the world of computers and networking, recognizing it as more than a job – it was his passion.
For 14 years, Ken honed his skills in technology, climbing the ranks and immersing himself in every innovation he could. However, in 2012, with the news of becoming a father for the second time, Ken reevaluated his life. The grueling schedule of a 12-hour weekly commute and over 45 hours of work was not conducive to the family life he yearned for. With determination and a vision, Ken stepped away from his job to forge a new path.
Inspired by his family's legacy of self-reliance and versatility, Ken reflected on the common trait among his entrepreneurial peers: the do-it-yourself approach. He realized that while being a 'jack of all trades' had its merits, true mastery required focus and delegation. This revelation was the cornerstone of Fischer IT Solutions.
Founded on the principle of enabling businesses to concentrate on their strengths, Fischer IT Solutions emerged with a mission to eliminate technological hurdles. Ken understood that by managing the IT aspect for businesses, he could empower them to focus on what they do best – growing their business and achieving success.
Today, Fischer IT Solutions is a security-focused Managed Services Provider that specializes in propelling small businesses with 5 to 50 employees toward growth and operational efficiency, while keeping them secure and compliant.
Here’s why so many small businesses depend on Fischer IT Solutions for complete IT services and support:
- We Respond Within 5 Minutes or Less. Understanding the value of your time, Fischer IT Solutions is dedicated to delivering exceptional rapid response services. Our commitment is to initiate a response within 5 minutes during business hours, measured from the time you submit a service ticket to the point where one of our skilled technicians is actively assessing your issue. By leveraging our advanced remote support capabilities and secure management tools, we ensure not only a quick response but also efficient and effective resolution of your IT challenges. This approach significantly reduces the need for time-consuming on-site visits, ensuring that your issue is resolved as quickly as possible.
- Unmatched Satisfaction Guarantee. Our commitment to your satisfaction is absolute. If you're not satisfied with our work, we will rectify it to meet your standards at no extra cost. If we can't resolve it, you won’t be charged – that's our promise.
- Clear Communication. Technical jargon can be baffling. We communicate in plain English, ensuring you understand your IT issues and solutions. Our team respects your expertise, ensuring you never feel patronized or overwhelmed by tech speak.
- Ultimate Peace of Mind. With round-the-clock network monitoring every day of the year, we ensure the security and efficiency of your IT systems. This vigilance means you don't have to worry about viruses, breaches, or backup failures, freeing you to focus on what matters most - your business and your customers.
Our mission at Fischer IT Solutions says it all:
At Fischer IT Solutions, we empower small businesses in and around Annapolis, Maryland, to reach their full potential by providing creative and responsive IT services. We champion transparency and accountability, building trust that allows our clients to focus on their core operations.
Our vision extends beyond providing services; we aim to be a connective force in the Annapolis small business community:
As a leading force in this vibrant community, Fischer IT Solutions is committed to redefining service expectations. Our goal is to be a dependable pillar of strength, delivering unparalleled value and reliability.
Our values – Creativity, Responsiveness, Discipline, Accountability, Transparency, and Impactfulness – are not just words; they are the pillars that uphold our commitment to delivering the technology that enables small businesses to excel.
Fischer IT Solutions is more than an IT company; it's a legacy of entrepreneurial spirit, a commitment to community, and a beacon for businesses striving to reach their full potential.
Our Managed IT Services deliver what you need and want without overstepping the boundaries of your budget. From cloud services to data backup, Fischer IT Solutions is here to team up with you and your company for expert support.
